General

Announcements

• Welcome to Moov Support Portal!
• Moov Card Payment Support and Maintenance Terms 
• Moov Technical Support and Maintenance Terms 

Card Acquiring Disputes FAQ

• How does Moov report cardholder disputes?

Technical FAQ

• How long does the transfer take to get approved in the sandBox environment?
• We are getting 401 Unauthorized error while making API call. What to do next?
• What is the limit per transaction for an ACH pull when using Plaid Link?
• Where can I find the Facilitator Account ID?
• Can I re-start a transfer that never completed?
• Can you clarify the order of events of a transfer reversal's webhook?

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